Well over 100 years combined experience
of lending to farmers
Tailored Solutions
Unique in the way we think
Customer Focused Service
Created to provide the service farmers need
About Rural Asset Management Services Limited
RAMS is a Credit Broker and a Portfolio Manager and Servicer.
As Portfolio Manager and Servicer, if you enter into a finance agreement with Rural Asset Finance Limited (RAF), we will manage your relationship with RAF throughout your finance agreement. This means we manage the collection of your payments to RAF, and we will be your point of contact for all purposes during your agreement with RAF. We earn a fee from RAF for providing this service; we will explain more about the fee if you consider an RAF product.
Our broker service
As Credit Broker, we introduce you to lenders from our panel; we are not the lender.
We do not provide financial advice. We will provide you with information about products for which you are eligible, but we will not advise on the suitability of those products. You must decide which lender and which product is right for you.
We do not charge you a fee for our service. If we introduce you to a lender we may receive a commission from them (a fixed fee or a fixed percentage of the amount you borrow); different lenders pay different rates. We will explain more about commission when we provide you with information about products for which you are eligible.
We do not conduct any regulated business. If you are in any doubt about the consequences of borrowing without the protection of the Financial Services and Markets Act 2000 or the Consumer Credit Act 1974 you should seek legal advice. We will remind you of this at key stages of the loan process.
Treating you fairly
Although we do not conduct any regulated business we will always treat you fairly. Our services are designed to meet the needs of rural businesses and you will be provided with clear information in our dealings with you.
Complaints
We hope that you will be satisfied with our products and services but if you have a concern or complaint please contact us by one of the following means:
By phone on 0345 0303 475
By email to complaints@ruralassetfinance.com
In writing to Rural Asset Finance Limited, 1 Cambridge House, Camboro Business Park, Oakington Road, Girton, Cambridge CB3 0QH
Privacy
We are committed to protecting the privacy of your personal information. We only use your personal information to help you find a suitable lender, and as part of our Portfolio Manager and Servicer role if you choose an RAF product. You can find our privacy policy here.
Email disclaimer
Our email will contain confidential information belonging to us which is legally privileged and is intended for the addressee only. Although our email and any attachments are believed to be free of any virus or other defect which might affect any computer or system into which they are received and opened, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by Rural Asset Finance Limited, or any of its associated service providers for any loss or damage from receipt or use thereof. Rural Asset Finance Limited does not accept liability for any direct or indirect, special, incidental or consequential damages, including the loss of profits, business revenue or goodwill arising from your use of email and its contents nor for any loss arising from unauthorised access to, or interference with, any internet communications by any third party or from the transmission of any viruses. Should you not be the intended recipient of any email from us then any disclosure, copying, distribution or the taking of any action in reliance of the contents of our email is strictly prohibited. If you have receive an email in error, please notify us immediately and permanently delete the email.
Company statement
Rural Asset Management Services Limited is a limited liability company registered in England and Wales with company number 10283225, with a registered office at 1 Cambridge House, Camboro Business Park, Oakington Road, Girton, Cambridge CB3 0QH.
